Answer:
These messages occur when the software libraries have been overwritten by other software installations. The easiest way to fix them is to re-install the software from the original CD or install setup file, using the following procedure:
The example below is for Visual Cash Focus.
Tip: It is best to do this procedure with full administration rights.
If the software is installed on the local C drive (see below for network installations).
- Rename the c:vcf8 folder to something else, for example c:\vcf8now.
- Install the software from the CD or install setup file into the c:\vcf8 folder.
- Delete the c:\vcf8 folder. This step may surprise you - during step 2 all the libraries that are required by the software were installed. Deleting the vcf8 folder does not delete those libraries, which we wanted to install.
- Rename the folder you created in step 1 (for example c:\vcf8now) to c:\vcf8.
All should now work OK.
If not, it may be a rights issue. You may have to repeat the installation as administrator.
If the software is installed on the network:
- Run the net.exe file from Windows explorer, which is in F:\vcf8\net\ (assuming F is the network drive). Be sure to change the directory suggested from C: to F: (assuming F is the network drive - change to the appropriate letter for your installation).