"Open" window appears after entering user name and password.

User enters user name and password. Then a windows shows with title "Open" and first line of windows has "Look in" on VCF6 folder. User clicks Cancel and after a few messages software exits.

User enters user name and password. Then a windows shows with title "Open" and first line of windows has "Look in" on VCF6 folder. User clicks Cancel and after a few messages software exits.

Solution:

A required component has not been installed. The solution is to install it.

Download technical support module below

There is one file to download. Right-click on the link below. Then choose: Save target as:

Important: use the right-click on your mouse, not the left-click!

 Right-click here to get module    File name is: vcfePaper.EXE    0.5 mb

Save this file into a temporary folder. Then run it and follow the instructions on the screen.