Support request

We take pride in providing professional support for our products. Ask your question here and you will get a prompt and professional answer.

Support request

What is the problem?
Which product	Visual Cash Focus Strategic Focus ABC Focus 20-20
PC or network	PC Network
Do you have a current maintenance arrangement?	Yes No	If No: - see below for casual support.

How can we contact you with the answer

First name
Last name
Company
Tel
Fax
Email
City
Country

Anything else we should know to help us answer your question?

Casual support

(for users without a maintenance support arrangement)

User pays per incident (up to 15 minutes is allowed per incident. Each additional 15 minutes or part thereof incurs a further fee).

Cost - $75 per incident. Support is via email, telephone or fax.

How to get free support:

Most of our users pay an annual maintenance fee.

The maintenance is available at very reasonable cost and we recommend our maintenance and support service arrangements to all users. Not only do you get support included, you also get access to software updates. Click here to see the maintenance arrangements available.

Technical support is available to authorized registered users.

Note: no free software updates are available under the casual support plan.

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