Measures and Targets in "20-20" Balanced Scorecard

The objective sets out what needs to be done e.g. To deliver in full and on time. How will you measure progress? In this case the percentage of deliveries that occurred in full & on time will be measured and compared to a target.  The scorecard target is expressed in levels or bands e.g. Outstanding, Above target, Target and Below target.  Measurements taken at regular intervals, e.g. monthly, are compared against these target bands and  color coded in the periodic reporting of progress in the balanced scorecard